ID GroupID Group
  • Our Mission: To create long term relationships with clients based on innovation,               added value & quality services

Prolonged lifespan of systems

Regular service maintenance is absolutely vital to the reliability and prolonged lifetime of client security systems. With poorly maintained HVAC systems on average consuming over 50% more energy than well maintained systems, ID HVAC focus on offering full turn-key, energy efficient, cost effective heating and cooling solutions that have long term benefits to both our clients and the environment.

Our call centre helpdesk team offers technical assistance and software support. In the event of unforeseen emergency call-outs, clients have access to a strategically placed nationwide network of qualified engineers, 24 hours a day, seven days a week, 365 days a year. 

Whether the system is installed through ID HVAC or a third party, we will offer a service maintenance solution that is appropriate to the clients’ needs, whether it be a simple preventative plan or a fully comprehensive maintenance package. We offer guaranteed response times for call-outs and submit a written report after every site visit, detailing all work undertaken and providing a quotation for necessary remedial work as appropriate.

Dirt and neglect are the number one causes of heating and cooling system failures. Over 50% of emergency call outs to air conditioning, ventilation and heating systems could have been avoided if proactively serviced and maintained. HVAC systems requires regular servicing to maintain optimum performance.

Read more about our Service & Maintenance Solutions here